Wednesday, February 28, 2007

Vertical Management: A Barrier to Innovation?

This article by Chris Anderson really caught my eye. Speaking to the conference of CIO’s Anderson underlines the extent to which Web 2.0 applications, hosted services and social production sites are driving IT departments generally and CIO’s in particular towards obsolescence.

Translating this story to the Museum world is not difficult. The proof is in the pudding. Take the cultural sector’s general lack of Web 2.0 production. In this new age of content, users and web tools, notice how absent museums and cultural institutions are in defining how users interact with content on and offline. Looking across the cultural spectrum, there is almost limitless opportunity to develop access via API’s, cross-institutional collaboration, Web 2.0 tools or Public/Private technology partnerships. Yet, none of this is taking place at any meaningful level.

As Anderson notes, there is a new day on the web as “a zillion free hosted services on the web have replaced the functionality of the IT departments service by service…” These are the types of services and access that Museums should be leveraging – not just as cool outreach mechanisms but also as a way of increasing staff productivity and transparency. This shift is a realignment in sensibility, responsibility and priorities for IT departments.

Yet, these routes are barely being explored and, when they are, only being done by smaller institutions – take, for example, the Maxwell Museum’s build your own movie web tool.

Why is the majority so far behind? Why are there so few Web 2.0 leaders in the cultural sector?

There are two overwhelming reasons for this. The first, as Anderson notes, is the lack of understanding amongst the current generation of technology and institutional executives. These leaders, though “mildly interested” in new technologies and trends, are often threatened by these technologies and the paths to democratized and distributed production. (Anderson certainly isn’t doing any favors here labeling the CIO as “one step above Building Maintenance”)

The second reason for the lack of Museum adoption is the nature of the cultural sector. In the Museum world, the sector is incredibly stratified in terms of collections and resources. The general direction of adoption of both exhibitions and museum-practices is a trickle down from the resource and collection-rich institutions. It is a vertical sector in this sense.

This structure is mirrored in institutions’ management in an almost linear relationship. As resources grow, so do organizational charts. Amongst the most resource-rich institutions, there are immense bureaucracies to help coordinate the complex operations and priorities. This is significant because fortified bureaucracies only magnify the managerial layers with this power of “No” and lockdown. In Anderson’s musings, he narrows the institutional role of the CIO to the “unpleasant job of mopping up data spills when they happen, along with enforcing draconian data retention policies sent down from the legal department. They respond to trouble tickets and disable user permissions. They practice saying "No"…” These responsibilities are inherently conservative and dampening in reference to innovation and are distributed when middle managers rule an institution.

The trouble with this state of affairs is that it effectively negates technology innovation first within major institutions and subsequently across the sector. This can be seen not just in the vetting of new projects and resources but also at the staffing level. Because of the dampening affect, some of the best institutions face very real problems retaining talented and visionary workers. One reason, the sisyphus-struggle to build buy-in and momentum on new ways of delivering content when technology managers are only able to respond “No.” (See my previous post on Museum innovation)

This is a sad situation. It is these very same large institutions that have the most to give and gain from agile development teams and open-ended technical strategies. As the sector takes its cues from the funding/programming priorities of major institutions, there is a self-realizing cycle of stifled innovation.

There is another route though. As the STEVE project makes clear, committed Museum workers can adopt a form of social production that rises above individual IT departments and institutional priorities. The tools developed by this consortium have the ability to create new paradigms for Museums, their collections and the public that these serve. Clearly, websourcing and user-generated (augmented?) content benefit the entire cultural sector as both a content model and a development structure.

It is time for more Museums and practitioners start asking “What if…”, even if they have to do step outside their organizational chart to do so.

21 comments:

Anonymous said...

miley cyrus nude miley cyrus nude miley cyrus nude

Anonymous said...

Hi There I'd love to thank you for such a great quality site!
I was sure this would be a nice way to introduce myself!

Sincerely,
Sage Brand
if you're ever bored check out my site!
[url=http://www.partyopedia.com/articles/baby-einstein-party-supplies.html]baby Einstein Party Supplies[/url].

Anonymous said...

[url=http://kfarbair.com][img]http://www.kfarbair.com/_images/logo.png[/img][/url]

בית מלון [url=http://www.kfarbair.com]כפר בעיר[/url] - שירות חדרים אנו מספקים שירותי אירוח מיוחדים כמו כן יש במקום שירות חדרים המכיל [url=http://www.kfarbair.com/eng/index.html]אחרוחות רומנטיות[/url] במחירים מיוחדים אשר יוגשו ישירות לחדרכם...

לפרטים נוספים אנא לפנות לאתרנו - [url=http://kfarbair.com]כפר בעיר[/url] [url=http://www.kfarbair.com/contact.html][img]http://www.kfarbair.com/_images/apixel.gif[/img][/url]

Anonymous said...

Hello. My wife and I bought our house about 6 months ago. It was a foreclosure and we were able to get a great deal on it. We also took advantage of the 8K tax credit so that definitely helped. We did an extensive remodeling job and now I want to refinance to cut the term to a 20 or 15 year loan. Does anyone know any good sites for mortgage information? Thanks!

Mike

Anonymous said...

Hello
Costume Watches Wholesale Audemars Piguet From Usa Discount Ladies

[url=http://auxwatches.007sites.com]cie watches[/url]
[url=http://dieselwatch.freehostking.com]citizen watch collection[/url]
[url=http://eoswatches.10fast.net]citizen watches discount[/url]
[url=http://watches.awardspace.biz]concord diamond watch[/url]
[url=http://repwatch.bravehost.com]corum mens watch[/url]

buy propecia said...

Hello people want to express my satisfaction with this blog very creative and I really like the views of the focus very good indeed Thank you for the helpful information. I hope you keep up the good work on making your blog a success!

Cris said...

HI friends, this information is very interesting, I would like read more information about this topic, thanks for sharing. homes for sale in costa rica

Liz said...

Hello .. firstly I would like to send greetings to all readers. After this, I recognize the content so interesting about this article. For me personally I liked all the information. I would like to know of cases like this more often. In my personal experience I might mention a book called Generic Viagra in this book that I mentioned have very interesting topics, and also you have much to do with the main theme of this article.

Anonymous said...

I love newmuseums.blogspot.com! Here I always find a lot of helpful information for myself. Thanks you for your work.
Webmaster of http://loveepicentre.com and http://movieszone.eu
Best regards

buy kamagra said...

I have gotten most of the Web 2.0 applications because they are very interactive. What I like the most about these applications is that they are very easy to use.

Mobile Application said...

My friend recommended to this blog.... you have some awesome articles shear. keep it up the great work

android application | android web application

Anonymous said...

top [url=http://www.c-online-casino.co.uk/]free casino[/url] hinder the latest [url=http://www.realcazinoz.com/]free casino[/url] manumitted no store bonus at the best [url=http://www.baywatchcasino.com/]online casino
[/url].

oakleyses said...

tiffany and co jewelry, cheap oakley sunglasses, louis vuitton outlet online, michael kors outlet online, tory burch outlet, ray ban sunglasses, longchamp handbags, burberry outlet online, nike air max, chanel handbags, christian louboutin outlet, polo ralph lauren outlet, true religion outlet, coach outlet, louis vuitton outlet, oakley sunglasses, jordan shoes, tiffany jewelry, kate spade handbags, michael kors outlet, michael kors outlet online, christian louboutin, louis vuitton outlet, michael kors outlet online, prada outlet, louis vuitton, prada handbags, true religion, nike free, michael kors outlet store, nike air max, kate spade outlet online, burberry outlet online, ray ban outlet, longchamp outlet online, polo ralph lauren, louis vuitton handbags, gucci handbags, coach purses, longchamp outlet, michael kors outlet online, coach outlet store online, nike shoes, christian louboutin shoes, red bottom shoes, coach outlet, true religion outlet

oakleyses said...

air max, louis vuitton pas cher, ralph lauren, abercrombie and fitch, nike huarache, ray ban pas cher, converse pas cher, north face, mulberry, sac michael kors, tn pas cher, nike roshe, burberry pas cher, nike air max, longchamp pas cher, vans pas cher, nike roshe run, louis vuitton, hollister, air max pas cher, hermes pas cher, michael kors uk, north face pas cher, sac vanessa bruno, louis vuitton uk, longchamp, nike blazer pas cher, scarpe hogan, chaussure louboutin, michael kors canada, ray ban uk, nike trainers, oakley pas cher, true religion jeans, barbour, guess pas cher, nike air max, nike air force, new balance pas cher, ralph lauren pas cher, timberland, nike free, nike free pas cher, lacoste pas cher, lululemon, hollister, air jordan, sac louis vuitton

oakleyses said...

mont blanc pens, vans outlet, marc jacobs outlet, chi flat iron, valentino shoes, mac cosmetics, giuseppe zanotti, canada goose outlet, ugg outlet, insanity workout, north face outlet, asics shoes, jimmy choo shoes, canada goose outlet, north face jackets, ferragamo shoes, herve leger, reebok shoes, bottega veneta, abercrombie and fitch, celine handbags, canada goose, beats headphones, ugg boots, ugg soldes, soccer shoes, nfl jerseys, canada goose outlet, mcm handbags, p90x workout, soccer jerseys, roshe run, new balance outlet, rolex watches, instyler ionic styler, uggs on sale, babyliss pro, uggs outlet, longchamp, lululemon outlet, uggs outlet, wedding dresses, hollister, birkin bag, ghd, ugg, ugg outlet

oakleyses said...

converse, swarovski uk, uggs canada, karen millen, moncler, swarovski jewelry, montre femme, juicy couture outlet, hollister clothing, moncler, nike air max, canada goose pas cher, louis vuitton canada, supra shoes, lancel, wedding dress, air max, hollister, coach outlet, moncler, converse shoes, replica watches, timberland shoes, pandora uk, iphone 6 case, oakley, pandora charms, ray ban, links of london uk, parajumpers outlet, moncler, canada goose, ugg, moncler outlet, louboutin, canada goose, gucci, moncler, pandora jewelry, juicy couture outlet, canada goose uk, ralph lauren, moncler, baseball bats, thomas sabo uk, hollister canada, vans, toms outlet

oakleyses said...

tiffany jewelry, longchamp outlet, polo ralph lauren outlet online, nike air max, replica watches, ugg boots, tiffany and co, replica watches, prada handbags, oakley sunglasses, oakley sunglasses wholesale, louboutin pas cher, christian louboutin, nike air max, christian louboutin outlet, ray ban sunglasses, louis vuitton, polo ralph lauren, longchamp pas cher, polo outlet, christian louboutin uk, nike outlet, air max, longchamp outlet, gucci handbags, oakley sunglasses, kate spade outlet, longchamp outlet, jordan pas cher, ray ban sunglasses, cheap oakley sunglasses, tory burch outlet, prada outlet, oakley sunglasses, sac longchamp pas cher, uggs on sale, michael kors pas cher, louis vuitton outlet, chanel handbags, nike free run, louis vuitton outlet, christian louboutin shoes, burberry pas cher, nike roshe, ugg boots, louis vuitton outlet, ray ban sunglasses

oakleyses said...

hollister uk, michael kors outlet, nike air max, michael kors outlet online, converse pas cher, true religion outlet, uggs outlet, lululemon canada, michael kors, michael kors outlet, michael kors outlet online, coach outlet store online, nike air max uk, michael kors outlet, vans pas cher, ralph lauren uk, coach purses, michael kors outlet online, nike free uk, polo lacoste, abercrombie and fitch uk, replica handbags, michael kors, true religion jeans, nike air force, sac vanessa bruno, true religion outlet, nike blazer pas cher, ray ban uk, guess pas cher, uggs outlet, hollister pas cher, oakley pas cher, burberry handbags, mulberry uk, timberland pas cher, sac hermes, nike roshe run uk, nike tn, hogan outlet, north face, new balance, ray ban pas cher, nike air max uk, burberry outlet, true religion outlet, michael kors outlet online, north face uk

oakleyses said...

ghd hair, instyler, mcm handbags, beats by dre, giuseppe zanotti outlet, hollister, iphone 6 plus cases, vans outlet, wedding dresses, bottega veneta, ferragamo shoes, ipad cases, new balance shoes, lululemon, jimmy choo outlet, iphone 6s cases, mont blanc pens, nike roshe run, s6 case, insanity workout, nfl jerseys, ralph lauren, valentino shoes, longchamp uk, asics running shoes, north face outlet, celine handbags, hermes belt, hollister clothing, abercrombie and fitch, reebok outlet, baseball bats, soccer jerseys, herve leger, iphone 5s cases, nike huaraches, iphone 6s plus cases, north face outlet, soccer shoes, babyliss, iphone cases, p90x workout, louboutin, oakley, timberland boots, iphone 6 cases, nike air max, mac cosmetics

oakleyses said...

ray ban, hollister, ugg,uggs,uggs canada, toms shoes, louis vuitton, pandora uk, vans, louis vuitton, karen millen uk, canada goose, moncler outlet, moncler, nike air max, moncler outlet, swarovski crystal, gucci, ugg,ugg australia,ugg italia, ugg uk, canada goose jackets, ugg, canada goose outlet, moncler uk, moncler, canada goose, doudoune moncler, pandora jewelry, canada goose outlet, canada goose uk, lancel, barbour uk, louis vuitton, louis vuitton, barbour, replica watches, marc jacobs, swarovski, thomas sabo, supra shoes, juicy couture outlet, moncler, montre pas cher, pandora charms, links of london, canada goose, pandora jewelry, wedding dresses, converse, converse outlet, louis vuitton, moncler, canada goose outlet, ugg pas cher, coach outlet, hollister

soma taha said...

I'll just bookmark this web site.
http://www.prokr.net/2016/09/get-rid-of-cockroaches-8.html
http://www.prokr.net/2016/09/get-rid-of-cockroaches-7.html
http://www.prokr.net/2016/09/get-rid-of-cockroaches-6.html
http://www.prokr.net/2016/09/get-rid-of-cockroaches-5.html